1. WHAT IS JETBET?
Jetbet is an online sports betting platform where users can place bets on different events like football matches, virtual games, and casino-style games.
2. HOW DO I ACCESS JETBET?
I) Website
II)APK Download Link
https://st.jetbet.co.ke/apk/jetbet.apk
3. HOW DO I CREATE AN ACCOUNT?
To create a Jetbet account:
I) Use either a SAFARICOM or AIRTEL mobile number.
II) Create a password containing at least four digits.
III) Complete the registration process and proceed to login.
4. DEPOSITS AND WITHDRAWALS
DEPOSITS
I) HOW DO I DEPOSIT?
You can deposit via:
- SAFARICOM
- Mobile Money
- Paybill (555573)
- Crypto
II) MINIMUM DEPOSIT
- SAFARICOM — KSH 10
- Mobile Money — KSH 10
- Crypto — 5 USDT
NO APPLICABLE CHARGES ON ALL DEPOSITS
WITHDRAWALS
I) HOW DO I WITHDRAW?
You can withdraw via:
- SAFARICOM
- Mobile Money
- Crypto
II) MINIMUM WITHDRAWAL
- Mobile Money — KSH 10
- SAFARICOM — KSH 50
- Crypto — 5 USDT
5% INCURRED ON ALL SAFARICOM AND MOBILE MONEY WITHDRAWALS. APPLICABLE CHARGES APPLY ON CRYPTO WITHDRAWALS.
5.Crypto (USDT) FAQ
i) What cryptocurrency do you support?
We currently support USDT for both deposits and withdrawals.
ii) How do I make a USDT deposit?
- 1. Log in to your account and navigate to Deposit.
- 2. Select Crypto (USDT) as your payment method.
- 3. Scan the QR code or copy the wallet address displayed.
- 4. Send USDT from your crypto wallet.
- 5. Wait for the transaction confirmation.
Note: _Deposits are usually credited within 5 minutes of successful confirmation._
iii) What is the minimum deposit amount?
The minimum deposit amount is 5 USDT
iv) Is there a maximum deposit or withdrawal limit?
No. There are currently no maximum limits on crypto deposits or withdrawals.
v) Why was my deposit not credited instantly?
The system monitors each deposit request for up to 1 hour after the payment page is opened. If the payment is sent after this period, it may not be credited automatically.
vi) What should I do if my deposit is not credited?
Open a new deposit request and allow a few minutes for the system to detect the transaction. If the funds are still not credited, contact Customer Support and provide your transaction details.
vii) Will my funds be lost if my deposit is delayed?
No. Your funds are secure. However, delayed transactions may require additional verification before they can be credited.
viii) Can I use a previously saved wallet address?
No. Always use the wallet address displayed on the current deposit page. Using an old wallet address may result in delayed or unsuccessful crediting.
ix)Does each player have a unique wallet address?
Yes. Every player is assigned a dedicated wallet address linked to their account.
x)How can I avoid deposit delays?
- * Open a new deposit request before making a payment.
- * Complete your payment within 1 hour.
- * Use the wallet address or QR code displayed on the current payment page.
- * Avoid using previously saved wallet addresses.
xi) How long do crypto withdrawals take?
Withdrawal processing times vary depending on blockchain network conditions. Most withdrawals are processed as quickly as possible once approved.
Need Assistance?
Our Customer Support team is available to assist you with any crypto deposit or withdrawal enquiries.
6. BETTING
I) HOW DO I PLACE A BET?
A) SPORTS
- Select a match or event.
- Choose your odds.
- Enter your stake.
- Confirm your bet slip.
II) CAN I CASH OUT?
Some bets may offer a Cash Out option, allowing you to settle your bet before the event ends.
B) CRASH GAMES (AVIATOR, JETX)
- Open Crash Games.
- Choose your game.
- Place your bet.
- Cash out before the game crashes to secure your winnings.
C) CASINO GAMES (TINY ROULETTE, SPINNY WINNY)
- Open the Casino section.
- Choose your game.
- Place your bet.
- Tap Bet, Spin, or Play and wait for the result.
7. BONUSES AND FREEBETS
I) DOES JETBET OFFER BONUSES/FREEBETS?
Yes. New users and active players may receive welcome bonuses, free bets, or promotions.
II) HOW DO I USE BONUSES?
A) SPORTS BONUS
Sports Welcome Bonus:
- Enjoy a 100% bonus on your first deposit
- Minimum deposit: 99 KSh
- Maximum bonus: 13,000 KSh
- To withdraw winnings from the bonus:
- Wager the bonus 5 times
- Place bets with at least 5 games
- Minimum odds of 1.40 per game
- Selections across at least 3 different markets
B) CASINO BONUS
- Enjoy a 100% first deposit bonus
- Minimum deposit: 99 KSh
- Maximum bonus: 1,000 KSh
- To withdraw winnings from the bonus, wagering requirements must be completed before withdrawal eligibility.
8. ACCOUNT AND SECURITY
I) HOW DO I RESET MY PASSWORD?
Contact customer support for further assistance.
II) CAN I HAVE MORE THAN ONE ACCOUNT?
NO. Jetbet allows only one account per user.
III) IS MY INFORMATION SAFE?
Yes. Personal and payment data is encrypted and protected.
9. RESPONSIBLE GAMING
- Underage gambling is strictly prohibited.
- Always play responsibly and stay in control of your decisions.
10. HOW DO I DEACTIVATE MY JETBET ACCOUNT?
Share the following to Jetbet email:
I) Clear copy of your National ID (both sides)
II) Jetbet account number
III) Stated reason for deactivation
Processing takes up to three working days.
11. SUPPORT
HOW DO I CONTACT CUSTOMER CARE?
Call;
0726123444
+254141381403
JetBet
jetbetmarketing@gmail.com
